Communications- Interpersonal Communication Skills
Designed to help participants improve their interactions with other people in their workplace or at home. This two-day workshop gives participants the opportunity to improve the critical communication skills of listening, asking questions and being aware of nonverbal messages. This workshop can also help participants who are struggling to find that middle ground between being too aggressive and too passive, and how to counter the manipulative tactics of difficult people. Participants also learn more about the elements of our communication with others that help us reveal appropriate information about ourselves, and how to better manage ourselves for a professional image.
This workshop deals with the essentials of the art of communicating. This workshop allows attendees to analyse their own preferred communication styles and learn how to adapt their style, to enhance personal interaction. It will explore many key communication areas including body language, transactional analysis, communication under pressure and how to recognise and deal with workplace conflict. By the end of this workshop, attendees will develop the confidence to handle a wide range of difficult and demanding situations more effectively. This is an interactive experiential workshop that allows participants to take time to analyse their interpersonal communication in depth. Workshop motto; " Communication leads to community, that is, to understanding, intimacy and mutual valuing."
Number of Days
Highlights of what Advantedges’ participants will learn:
- Identify common communication problems that may be holding them back
- Develop skills in asking questions that give them information they need
- Learn what their non-verbal messages are telling others
- Develop skills in listening actively and empathetically to others
- Learn how to firmly stand their ground and make their feelings heard
- Enhance their ability to handle difficult situations without being manipulated
- Be aware of the five types of relationships
- Using voice, mirroring and NLP to influence people
- Body language assessment
Gain confidence in handling conflict, criticism and other challenging situations
Deal with different behaviour ranging from aggressive to submissive.
Learn to manage change through effective interpersonal communication.
Develop the skills to negotiate and influence with confidence.
Develop a broader range of interpersonal communication techniques to use in a variety of settings
This workshop is designed for experienced professionals who seek to maximize their potential, develop communication skills, and add more value to their organization.